January 31, 2022  |  This update contains changes to our visiting protocols. Please review in its entirety.


The comfort and care of our residents coming to the end of their life journey is our primary concern.  Therefore we need to ensure adequate staffing levels and the health and safety of our care team so that we can continue to provide an optimum level of care for our residents.

Effective January 31, 2022 RHSP requires:

  • Visitors are required to show a vaccination QR code with ID.

  • Those with vaccination exemptions are now required to present a validated QR code as per new provincial guidelines


Anyone over three (3) years of age entering the hospice will be required to complete a Rapid Antigen Screening (RAS) test, with guidance from a nurse. The individual must wait in the foyer (distanced from others) or outside/car until the negative result is read (approximately 15-20 min.) before proceeding into the hospice. Visitors with 3 doses (+14 days) are able to complete rapid tests every other day, while all others visits must test daily.


Visitors should consider their personal health, susceptibility and risk factors, and level of exposure risk you pose, when determining whether visiting is appropriate. Where it is not possible or advisable to have an in-person visit, we can assist with virtual visits. 


The Visitor(s) must be wearing a mask/proper face covering when the entering the building

  • The visitor(s) must pass COVID screening prior to visit

  • The visitor(s) must wear a medical grade mask for the entirety of their visit. Unvaccinated visitors or those visiting residents in isolation must wear a mask with visor. Masks are provided by the hospice. 


We have implemented the following guidelines to minimize exposure to respiratory illnesses, including COVID-19 and to ensure that we have adequate staffing levels to provide quality care:​ 

  • Residents may have ten (10) primary visitors able to visit the resident in the hospice on an ongoing basis, with a maximum of four (4) people who are able to visit each day, maximum two visits per day.

  • Each resident may have one (1) primary spiritual support person (faith community leader) who may visit in full PPE. 

  • Video-calling (e.g. Skype, etc.) can be set up as an alternate means of communication; please contact us in advance to set this up.  



Ensure you are monitoring for all of the following symptoms prior to visiting the hospice. 

•    Fever and/or chills; OR

•    Cough; OR

•    Shortness or breath; OR

•    Decrease or loss of taste or smell; OR


Two (2) or more of:

•    Runny nose/nasal congestion

•    Headache

•    Extreme fatigue

•    Sore throat

•    Muscle aches/joint pain

•    Gastrointestinal symptoms (vomiting/diarrhea)

We appreciate your understanding as we navigate through this challenging situation. Further updates will be shared as they become available on our website and our Facebook page. Please feel free to contact us at: 519-508-4900.