MARCH 2023 | This update contains changes to our visiting protocols. Please review in its entirety.
COVID-19
The comfort and care of our residents coming to the end of their life journey is our primary concern. Therefore we need to ensure adequate staffing levels and the health and safety of our care team so that we can continue to provide an optimum level of care for our residents.
We trust that visitors will not visit the hospice if they are experiencing COVID-19 symptoms or will not pass routine screening questions.
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If a visitor arrives experiencing any symptoms or does not pass the screening questions, they will be asked to complete a COVID-19 rapid test.
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Entrance to the hospice will be dependent on the circumstances of the visitors as well as the stability of the resident.
ON ADMISSION
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Residents are in precautionary isolation for 5 days after admission (admission day is day 0)
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Residents may have a maximum of 2 individuals accompany them during admission until our team have had a chance to do a full Covid-19 screening and receive a negative result on a rapid test
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Once this assessment has been completed and the resident is settled, they will be able to resume regular visiting (if the test is positive or the person is symptomatic/recent contact they will only be able to have 4 designated visitors during isolation)
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During isolation, all visitors must wear eye protection in addition to their mask (provided by RHSP)
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Outdoor visits are not possible until isolation is complete
REGULAR VISITING
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There is no limit on the number of visitors per day
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Maximum 4 visitors per resident in the hospice at a time
VIGILING
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When staff have identified that they believe a resident is in the last hours to days of life, a separate room will be opened for their closest loved ones and they may take turns sitting with the resident, with a maximum of 4 visitors in the resident’s room at a time.
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Ten (10) visitors will be able to visit each day and all are able to be present in the hospice to vigil together if this is important to the family.
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These individuals are asked to spend their time in the resident room or their designated visitors room to allow other families to use the other areas of the hospice.